Fenix Privacy Policy for SMS Communications

Effective Date: 1/01/2025

At Fenix, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and share personal information when you opt in to receive SMS messages from us. By opting in to our SMS services, you acknowledge that you have read and understood this policy.

1. What Personal Information Is Collected

When you opt-in to receive SMS communications from Fenix, we collect the following personal information:

  • Phone Number: Your mobile phone number is required to send you SMS messages.
  • Consent: We record your consent to receive SMS communications and any preferences you set, such as frequency or types of messages you’d like to receive.

2. How Personal Information Is Used

Fenix uses your personal information for the following purposes:

  • Sending SMS Messages: To send you SMS notifications related to our services, promotions, updates, appointment reminders, or any other information you’ve opted to receive.
  • Improving Communication: To better understand your preferences and improve the relevance of the SMS messages we send you.
  • Compliance and Record-Keeping: To comply with legal requirements and maintain a record of your consent.

3. Who Personal Information Is Shared With

Fenix respects your privacy and does not share your personal information with third parties for marketing purposes.

SMS consent is not shared with third parties for marketing purposes.

4. Privacy Policy Accessibility

We believe in transparency and making sure our users have easy access to our privacy practices. Therefore:

  • The privacy policy is easily accessible via a link near the consent language on all web forms where users opt-in for SMS communication.

5. Your Rights and Choices

You have the right to:

  • Opt-out: If you no longer wish to receive SMS communications from us, you can opt-out at any time by replying “STOP” to any message, or contacting our customer support team at [Phone Number] or [Email].
  • Update Information: You can request to update your contact information or preferences by contacting us directly.
  • Request Access: You can request access to the personal information we hold about you, and request that we update or delete it, subject to legal requirements.

6. Changes to This Privacy Policy

Fenix reserves the right to update or modify this privacy policy at any time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically for any updates.

Contact Us:
If you have any questions or concerns about this privacy policy, please contact us at:

  • Phone: 847-909- 2004 ex. 2
  • Address: 130 Washington Ave. Highwood, IL 60040

 

Terms & Conditions: