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Providing compassionate, culturally-sensitive healthcare to our Latino community

OFFICE HOURS

Monday8:30 – 7:00
Tuesday9:00 — 1:30
Wednesday8:00 — 6:00
Thursday8:30 — 5:30
Friday8:30 — 6:30
SaturdayBy appointment
SundayBy appointment

(847) 909-2004 Citas #2

MANAGE YOUR HEALTH

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OUR MISSION

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MAKE A DIFFERENCE

Our expert healthcare is affordable because of generous people like you.
Every Tuesday is GIVING TUESDAY

Why the name Fenix

Fenix is named for the mythological bird that was reborn from its own ashes. In many ways, it represents our Latino patients’ experiences in coming to the USA. A new home, new possibilities, a rebirth.  At Fenix, we ease this cultural transition by providing care beyond just healthcare, for young and old, in the language of their homelands: Spanish.

When naming Fenix, Dr. Berner saw the significance of the phoenix symbol in three ways:

  • The patients. Patients come to Fenix with physical or mental problems. After receiving help and treatment, they leave healthier and renewed.

  • A fresh start. Many of Fenix’s patients are immigrants; like the phoenix, they are starting a new life. Good health is essential to realizing their dreams.

  • The Clinic. Dr. Berner’s vision for Fenix  is a rebirth. Fenix functions as a concierge clinic for the underserved. It is less expensive and more humane for better patient outcomes. Fenix spreads goodwill from the first patient encounter by providing same day and walk-in appointments,  low cost of care, on-site labs, and x-ray imaging. The sense of belonging continues to grow through health education in Spanish, the language our patients know best, presented at their individual level of understanding. Fenix has an on-site counselor for nutrition, mental health services, and assistance navigating the healthcare system.

The Vision for Fenix

Dr. Louise Berner started Fenix to meet unanswered needs: high-quality care for the largely-underserved immigrant community of Lake County, Illinois. Our patients need flexible hours, 24-hour emergency availability, follow-up with someone they know and education about ongoing treatment. Without compromising quality, the entire Fenix staff delivers comprehensive, culturally-sensitive healthcare in fluent Spanish. Our clinic provides all of this at a cost that is 75% below other providers in the area.

MISSION: Compassionate care with frontline medicine
We are committed to meeting the unique needs of our patients with the special attention required by the challenges they face. We treat everyone with compassion, cultural understanding, and respect for their daily struggles. We care for the entire individual, with excellent medical care, accessible wellness education, and mental health resources.